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Mental Health Help

Single Point of Access

Single Point of Access (SPoA) provides a single point of access into Adult Mental Health Services (aged 16+). The services provide assessment, triage and sign posting for new referrals into services.

Primary Mental Health Services provide brief psychological therapy for people suffering from common mental health problems, e.g. depression, anxiety and panic disorder. People are normally seen within GP surgeries or community settings. Therapies can be offered via face to face, telephone or online therapy.

The team can offer support in a number of ways. Depending on your needs these may include:

  • Guided self-help focuses on empowering people to make changes at a pace that suits you
  • Counselling to help address difficult life events and problems you may experience in relationships
  • Cognitive Behavioural Therapy (CBT) is a talking treatment that looks at how thoughts affect emotions whilst helping you to identify goals
  • Access to a range of other professionals, for example Occupational Therapists, Nurses and Psychologists
  • Signposting to put you in contact with other services that can offer you help and support

How to access this service

Single Point of Access accepts all referrals for Adult Mental Health Services, referrals are screened and assesed by Nurse Assessors and referred to the most appropriate service or therapeutic intervention. Referrals to the service can be made by GPs, practice nurses, health visitors, and other health professionals, statutory and non-statutory services. Self-referrals are also accepted.

Referrals for IAPT (Improving Access to Psychological Therapies) are accepted for patients presenting with common mental health problems, including depression, stress, anxiety, panic, obsessive compulsive disorder and sleep problems.

Referrals are accepted for counselling to help address difficult life events and problems you may experience in relationships.

Self Referral Form - click here


Who We Are

Mindsmatter Logo

The Mindsmatter service have dedicated teams of Psychological Wellbeing Practitioners (PWPs), Cognitive Behavioural Therapists and Counsellors who offer a range of support to help you make positive changes to reduce stress and anxiety and improve your wellbeing. These include Stress control classes, wellbeing workshops, group therapies, one to one support and telephone support.

We provide free services throughout Lancashire for anyone over the age of 16; we offer our services from Health Centres, GP Practices, Universities and local community settings.

Please note, as an NHS service,  if you decide to refer yourself we will keep your GP informed of your progress unless you explicitly instruct us not to.

What we don’t offer

Mindsmatter empowers people to improve their own wellbeing, but if what we offer is not right for you we will do our best to signpost you to the service that is.

  • Mindsmatter is not a crisis service. If you are at risk of self-harm or know someone who is, please see your GP urgently or out-of hours GP service. Alternatively you can call 111 or the Samaritans help line on 08457 90 90 90
  • Mindsmatter do not diagnose mental health conditions or provide mental health assessments/ reports for employers or for ATOS assessments/ welfare service.
  • Mindsmatter do not provide care-coordination for  people suffering from severe and enduring mental problems.
  • We do not prescribe medication

Self Referral for Mindsmatter - click here

The Listening Service

Bay Medical Group has made this service available to all their patients, providing an opportunity for a confidential session with a trained listener.

Click for details of the Listening Service


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